TERMS & CONDITIONS

Payment

Chef's Cut accepts American Express, MasterCard, Visa, and Discover card. 

Shipping and Return Policy

Chef Cut offers a flat rate shipping on all orders.  Orders over $40 ship free.  Rush shipments must contact info@chefscutrealjerky.com for a quote and rate.

Items in stock will typically ship out in 2-3 business days via UPS or USPS.  We are not responsible for weather or shipment related days.

Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

 In case following conditions are not met Chef’s Cut Real Jerky reserves the right to charge 15% restocking fee or refuse the return.

  • The items must be returned for refund or exchange within 15 days of original purchase
  • Items and packaging must be received in new condition
  • The original manufacture's packaging must be included
  • Please return any uneaten jerky in the package
  • Packaging must include all original items, manuals etc.
  • Return Authorization Number must be clearly marked on the shipping box
  • Return package must include copy the original invoice or sale receipt

Before returning package you need to contact us to receive Return Authorization Number (number to be placed on returning package). Please email orders@chefscutrealjerky.com for a number

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.

Return Address:

Chef’s Cut Real Jerky
410 Park Ave South
New York, NY 10016

Protein Packed. Gluten Free. No Nitrites.